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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jillet Parsons

Jillet Parsons

November 21, 2024

5  out of  5
rating by Jillet Parsons
"I was so pleased with the attention Chad gave me while we reviewed my home and auto insurance. He was very patient to go over details and listen to my concerns. He saved me about $500 on my homeowners with more coverage than I had to reflect the increase in value of my home. I would give Chad a 5 for customer service."
We responded:
"Thank you so much Jill for those kind words. It was our pleasure to review your home insurance and auto insurance and we are grateful for the opportunity to serve you. "
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Jim Rogers

October 29, 2024

5  out of  5
rating by Jim Rogers
"St farm is going down hill. Chad and his agency are not. Sorry guys but ya can't step it up any more. You guys have a very high standard and it shows! Amazing service! Amazing agent and front office staff. If you have any questions they will know the answer. Plus they have that personal touch style. Thank you Chad! If it wasn't for you guys I would have left st farm after decades with them. Thank you guys so much!"
We responded:
"Jim, thank you for your kind words regarding our team. We are always here for you and let us know if you need anything."
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Emrys A

September 18, 2024

5  out of  5
rating by Emrys A
"Caelan is a very friendly and helpful employee, she makes making a claim easy and mostly stress free!"
We responded:
"Thank you for your kind works regarding Caelan! How we serve our customers with their claim process is such an important part of providing Auto Insurance. Thank you for allowing us to serve you!"
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Aanna Smalley

September 18, 2024

5  out of  5
rating by Aanna Smalley
"Front of office staff are super kind and willing to help!"
We responded:
"Thank you Aanna for taking the time to let us know how we are doing. Have a great day!"
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Lori Blacker

September 18, 2024

5  out of  5
rating by Lori Blacker
"Each time, I have visited the office, I have been warmly welcomed. Chad and his staff do a great job!"
We responded:
"Lori, thank you for that feedback. We strive to make our customers know they are welcomed and cared about. We know that auto insurance and home insurance can be confusing and at times stressful and we appreciate knowing we are making that process easier for our customers."
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B. D. Cook

September 17, 2024

5  out of  5
rating by B. D. Cook
"Chad and the ladies are the greatest. They are always there to handle all my insurance needs, provide advice, and explain everything to me. Very reliable and easy to talk with."
We responded:
"Thank you so much for taking the time to leave us feedback on how we are doing. Serving our customers with auto insurance, home insurance, and life insurance is not just about getting covered, but it's also about knowing what coverage you have and why you have it. Have a great day!"
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Shawna Applequist

September 17, 2024

5  out of  5
rating by Shawna Applequist
"Caelan was incredibly professional, patient, and knowledgable. Its rare to find someone who genuinely seems to care for their clients the way she does. Would definitely recommend working with her!"
We responded:
"Thank you Shawna! We greatly appreciate that feedback regarding Caelan. Have a great day!"
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lori beal

August 19, 2024

5  out of  5
rating by lori beal
"Caelan went far above and beyond to help me with an accident claim. 100% because of her, I'm not shopping for different insurance."
We responded:
"Lori, thank you for taking the time to let us know about the great service Caelan provided. As a team, we seek to provide renowned service with Auto Insurance and the Claims process. "
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Andrew Z

May 14, 2024

1  out of  5
rating by Andrew Z
"I’m tired of no one ever being in the office to take a phone call. I can call every other State Farm in Colorado and get someone to pick-up but I’m constantly waiting for Chad Athertons’ office to answer"
We responded:
"Hi Andrew, thank you for taking the time to leave a review. I'm glad we were able to call you back quickly and serve you. Certain times can be busier than others. Keep in mind, if we do have those busy moments, feel free to leave a message and we will get back to you as soon as we can. Have a great day and thank you for being our customer!"
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Lizzy Shafer

July 27, 2023

5  out of  5
rating by Lizzy Shafer
"Cailin was extremely professional and kind helping me with my hail damage claim and also helped me with lowering my car insurance! she told me about a student discount and multi policy that i was unaware of and got a much lower rate. thank you for your help!!"
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Jennifer Majors

June 21, 2023

1  out of  5
rating by Jennifer Majors
"Caitlin was rude and hung up on us. And in the process of not helping us our insurance canceled."
We responded:
"Hi Jennifer, Thank you for reaching out regarding our Agency. We want to hear from our customers whether it's positive or negative, as we strive to provide great customer service and this helps us to improve what we do and how we do it. For further details and explanations regarding your policies and account, feel free to reach out to us at (719) 393-6001 and we'd be happy to clarify any concerns you may have. "
Profile photo of Alazae Maez

Alazae Maez

May 8, 2023

5  out of  5
rating by Alazae Maez
"So awesome, so helpful! Kaitlyn (sorry if mispelled) is always so nice and so helpful!"
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Simon Young

March 25, 2023

5  out of  5
rating by Simon Young
"Very professional people"
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Ashley Thornton

April 21, 2020

5  out of  5
rating by Ashley Thornton
"Chad is great. Every time I call he is able to help with whatever problem or question I have. He is always willing to look at our policy and help us save money where we can. I’ve had StateFarm since I began driving when I was 17 and I’ve never been disappointed."
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Nate Carns

March 4, 2020

5  out of  5
rating by Nate Carns
"Sheba(sp) is an awesome lady. Very helpful, and saved me money."
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L S (Colorada)

January 23, 2020

4  out of  5
rating by L S (Colorada)
"Chad Atherton is very straightforward, knowledgable and charming."
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Mark Kennedy

October 19, 2019

5  out of  5
rating by Mark Kennedy
"Meet with Chad after my last agent disappointed me. Chad was able to rewrite my policy and save me more than $700 annually. Very personable."
We responded:
"Thank you Mark, we appreciate those kind words. It's our pleasure to serve you and our community."
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Pamela Pullins

June 3, 2019

5  out of  5
rating by Pamela Pullins
"Great agent, takes good care of my families insurance needs. Very helpful after the hailstorms last year!"
We responded:
"Thank you Pam, we greatly appreciate the opportunity to serve you!"
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Reaper Tig

March 20, 2017

1  out of  5
rating by Reaper Tig
"Chad lied directly to my wife about the cost of an auto insurance policy. When con fronted with his lie, he said it was a mistake made on his part. When asked to fix his mistake he made all kinds of excuses why he did not have to. To many other agents representing state farm to deal with this jenky one. Time for all of us to hold these guys accountable for their mistakes, paying for mistakes is the field they chose to work in. BAD CHAD NO DONUT, DISHONEST AGENT WHO DOES NOT TAKE RESPONSIBILITY FOR HIS ACTIONS........ Wish i could have left a negative star rating."
We responded:
"Hi Robert, Thank you for reviewing our Agency as its important to hear about customer experiences no matter the situation so we can better evaluate our processes. In regards to the issues you had expressed in the review, we would be happy to sit down and explain all charges and amounts that came through on the billing to ensure the proper billing. Honesty is what our business is built on and we seek to provide the correct information for all our customers. We would greatly appreciate the opportunity to listen and explain the issues further. Our office is located at 6724 Camden Blvd, Fountain, CO 80817. Please feel free to make an appointment with me, Chad Atherton, at 719-393-6001."
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Joseph Magoffin

January 22, 2017

5  out of  5
rating by Joseph Magoffin
"Chad and his team will take great care of you."
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Jeremy Dudleston

February 11, 2016

5  out of  5
rating by Jeremy Dudleston
"Chad is such a great agent! I would highly recommend Chad if you are looking for insurance in Colorado. Thanks for everything!"
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Jason Benavidez

September 1, 2015

5  out of  5
rating by Jason Benavidez
"Mr.Alex Prieto was very helpful helping me switch to State Farm insurance provided great info to insure I was making the right choice in making State Farm my insurance"
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M B

August 10, 2015

5  out of  5
rating by M B
"Alex Prieto not only saved us on car insurance but added life insurance as well and saved me a ton of money great service. Go nowhere else one stop shop"
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Mersadez Kirksey

July 2, 2015

5  out of  5
rating by Mersadez Kirksey
"Had a great experience! Alex is awesome!!"
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alissa edmunds

July 2, 2015

5  out of  5
rating by alissa edmunds
"Alex and his wife are great:-) very helpful and seems like a great armosphere"